Return requests
Return eligibility depends on the item condition and the reason for the request. Contact support within 14 days of delivery before sending an item back.
Condition matters
Closeout, open-box, or imperfect items are labeled on their product pages. A disclosed cosmetic condition is not considered shipping damage.
Refund timing
Approved refunds are returned to the original payment method after the returned item is inspected. Bank processing times vary.